Software and System Support Engineer (m/f/d)

IMS Nanofabrication GmbH

Brunn am Gebirge, Wien Umgebung・vor 5 Tagen

Anstellungsart: Vollzeit
Gehalt: ab 45000 € jährlich
Positionsebene: Berufserfahrung

IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.

Software and System Support Engineer (m/f/d)

Would you like to work in the semiconductor industry and get to know well-known chip manufacturers on site? Together with the team software integration and support you are responsible for the integration of our multi beam mask writer software in high tech FABs around the world. You are working in a dynamic environment and with your excellent problem solving skills providing high quality 2nd level support for all our customer multi beam mask writers.

Your Responsibilities:

By debugging and analysis gain deeper knowledge about our multi beam mask writer hardware and software architecture
Provide 2nd level support for our multi beam mask writer
Analyze data and understand root causes of issues
Report your analysis using ticket tracking systems (jira)
Perform regular Software and configuration upgrades on the customer Tools
Software Integration of our multi beam Mask writer in High-Tech Fabs on customer sites
Ongoing improvement and optimization of the team tasks
Knowledge transfer to the on site teams 1st level
Technical documentation
Project ownership and stand-alone work on projects
OnCall duty

Your Qualification:

Either technical degree or at least 3 years of relevant technical experience
Experience and very good knowledge in Linux based operating systems
Understanding of system architectures and technical troubleshooting
Fundamentals of networking
Analytical thinking and ability to face challenges
Able to work in stressfull situations
Flexibility and willingness to travel few times per year to Aisa or USA
Hands on mentality and customer oriented thinking
Proactive mindset and ability to work independently
Team player and very good communication skills
Git experience is of advantage
Basic Python or other programming languages and data base skills would be beneficial
Very good spoken and written in English
Willingness to work in a clean room

We offer:

We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
Excellent professional and personal development opportunities in an international company
Very collegial and motivated team with short communication channels
Top-equipped workplace (modern office, laptop, height-adjustable desk, very good company restaurant)
An attractive salary package that starts at an annual gross salary of 45.000, - EUR for this position and can be higher depending on experience (KV Metal industry). In addition, all employees benefit from the company's success with an IMS bonus program.

Employees' voices

Video